Privacy Policy

Depending on how you interact with us, we may collect information such as:

• Your name, email address, phone number, and other contact information
• Travel dates, destinations, number of travelers, and trip preferences
• Budget, accommodation, activity, transportation, and other travel preferences
• Information you provide during a consultation or when requesting a quote
• Information necessary to research, arrange, or support your travel
• Communications you have with our travel advisors
• Reservation, confirmation, payment-status, and transaction information
• Information you voluntarily provide through our website, email, telephone, or other communications

Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, referring website, and general information about how you interact with our website.

We may use the information we collect to:

• Respond to inquiries and consultation requests
• Research and recommend travel options
• Prepare quotes and itineraries
• Arrange and coordinate travel services
• Communicate with you regarding your trip
• Provide travel support before, during, and after your journey
• Assist with changes, disruptions, cancellations, or eligible claims
• Process applicable planning or service fees
• Provide information about travel products, services, or promotions where permitted
• Improve our website, services, and customer experience
• Protect our website, customers, and business
• Comply with applicable legal, regulatory, and business requirements

Travel planning often requires us to share information with the companies and organizations involved in arranging your trip. Depending on your itinerary, this may include airlines, cruise lines, hotels, resorts, tour operators, rail providers, rental car companies, transportation providers, travel insurance companies, destination organizations, booking platforms, and other travel suppliers.

We provide information reasonably necessary to research, book, coordinate, and support the services you request. These third parties may have their own privacy policies, terms, and security practices. We encourage you to review the privacy policies of third-party providers when appropriate.

Electric Sunset Travel does not retain customers’ full credit card, debit card, or bank account information on file for future use. When payment information is required for a reservation or service, it is generally submitted through the applicable travel supplier, payment processor, or other authorized payment system.

We may retain transaction-related records such as confirmation numbers, payment status, amounts, invoices, receipts, or other information necessary for customer service, accounting, legal, or business purposes.

Our website may use cookies and similar technologies to help operate the website, remember preferences, understand website usage, improve performance, and maintain security. Third-party services used on our website may also collect information through cookies, analytics tools, pixels, or similar technologies.

You may be able to control certain cookies through your browser or device settings. Disabling cookies may affect the functionality of some portions of the website.

If you provide your contact information, we may contact you regarding consultations, requested travel services, reservations, or other transactions. Where permitted by applicable law, we may also send information about travel opportunities, services, promotions, or other communications that may be of interest to you.

You may opt out of marketing communications at any time by using the unsubscribe instructions included in the communication or by contacting us directly. You may still receive necessary service-related communications concerning your travel, reservations, payments, or other transactions.

Our website may use third-party services to help us understand website traffic, improve our website, communicate with visitors, or provide requested services. We may also link to or use services provided by travel suppliers, tourism organizations, insurance providers, social media platforms, booking services, and other third parties.

Third-party services operate under their own terms and privacy policies. Electric Sunset Travel does not control the privacy practices of third-party websites or services.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Please use appropriate caution when transmitting personal information online.

For your protection, please do not send credit card numbers, bank account information, passwords, or other highly sensitive information through ordinary email or unsecured website forms unless we specifically instruct you to do so through an appropriate secure process.

Travel planning may require information that is more detailed than what is typically collected by an ordinary website. Depending on the services you request, we may need information such as traveler details, identification or passport information, accessibility requirements, travel preferences, or other information required by a travel supplier.

We use this information to provide the services you request and to communicate with the travel suppliers necessary to arrange your trip. Please only provide sensitive information when it is reasonably necessary for your requested travel services and through the method we provide for collecting it.

We retain personal information for as long as reasonably necessary to provide requested services, maintain business and financial records, communicate with clients, resolve disputes, comply with legal obligations, and protect our business. The length of time information is retained may vary depending on the type of information and the reason it was collected.

Our website and services are not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 through our website. If you believe that a child has provided personal information to us, please contact us so we can review and address the situation appropriately.

Depending on where you live and applicable law, you may have certain rights concerning your personal information. These may include the right to request access to, correction of, or deletion of certain personal information, as well as certain rights concerning marketing communications or other uses of your information.

Not every right applies in every situation. Certain information may need to be retained to complete a transaction, provide requested services, maintain business records, comply with legal requirements, resolve disputes, or protect our rights. To make a privacy-related request, please contact us using the information below. We may take reasonable steps to verify your identity before completing certain requests.

Electric Sunset Travel is based in Cleveland, Ohio and may serve travelers throughout the United States. Privacy and consumer-protection requirements vary by jurisdiction and may depend on the nature and size of a business, the information it processes, and where its customers reside.

We intend to handle personal information in accordance with applicable laws and to honor privacy rights that apply to our business and our clients. Nothing in this Privacy Policy is intended to limit any rights that cannot legally be waived.

Our website may contain links to third-party websites, including airlines, cruise lines, hotels, resorts, tourism boards, tour operators, rental car companies, travel insurance providers, social media platforms, and other travel-related resources.

Once you leave the Electric Sunset Travel website, the third party’s privacy policy and terms generally apply. Electric Sunset Travel is not responsible for the privacy practices, security, content, or accessibility of third-party websites.

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, services, or applicable legal requirements. When we make changes, we will update the effective date on this page. We encourage you to review this Privacy Policy periodically.

If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your information is handled, please contact us:

We value the trust our clients place in us and are committed to handling personal information responsibly while providing personalized travel-planning services.